Allganize

About Allganize

Allganize, Inc. operates as a key player in the enterprise AI sector, providing a platform centered around Large Language Models (LLMs) to automate and enhance business workflows. Founded in July 2017 by the entrepreneurial team of Changsu Lee, Kibin Shin, and Yasuo Sato, the company was established in Oakland, California, before expanding with offices in South Korea, Japan, and Houston. CEO Changsu Lee, a serial entrepreneur with a Master's degree in Computer Science specializing in natural language processing, previously founded and sold 5Rocks, a mobile game analytics company, to Tapjoy in 2014, experience which has informed Allganize's trajectory.

The firm targets sectors with complex documentation needs, such as finance, insurance, and SaaS companies, offering solutions that automate responses to queries from vast text sources. Its business model appears to be SaaS-based, with options for on-premises and hybrid cloud deployments to cater to varying enterprise security and data sovereignty requirements. Allganize generates revenue by providing its platform to over 200 enterprise and public companies, including prominent names like Sumitomo Mitsui Banking Corporation, Nomura Securities, and Hitachi. The company has secured significant financial backing, raising a total of $45.6 million over four funding rounds, with its latest Series B in November 2023 bringing in $20 million, led by investors like SK Telecom.

Allganize's core offering is its 'Alli' platform, which utilizes an advanced Retrieval-Augmented Generation (RAG) technology. This allows the AI to deeply comprehend complex and even contradictory information from a company's internal documents without the need for manual data tagging, which significantly speeds up implementation. The platform includes a suite of products such as the 'Alli LLM App Store' which features over 100 industry-specific applications, a no-code agent builder for creating custom AI automation, and tools for cognitive search and customer support chatbots. These tools are designed to increase operational efficiency, with claims that the AI can handle 50-80% of questions automatically, allowing human agents to manage 3 to 5 times more tickets daily. A key benefit is the platform's ability to integrate with existing enterprise systems like Google Drive, Slack, and Salesforce, breaking down data silos.