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AfterShip
A suite of tools that enhance the journey from shipment tracking to returns—and all touch points in between
About AfterShip
AfterShip is a technology startup that operates in the logistics and supply chain industry. The company provides a suite of tools designed to enhance the entire shipping process, from tracking shipments to managing returns and warranties. It serves a wide range of clients, including e-commerce businesses, retailers, and global marketplaces.
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The company's primary offering is a proactive shipment tracking system. This system not only allows businesses to monitor their shipments in real-time but also reduces customer inquiries about shipment status, thereby improving customer satisfaction and optimizing delivery performance.
In addition to tracking, AfterShip also offers a returns automation service. This service aims to deliver a positive returns and exchange experience for customers, optimize return costs for businesses, and retain more revenue.
The company also provides a warranty automation service that eliminates manual processes, enhances the customer experience, and provides valuable product insights.
Another key offering is their shipping protection service. This service captures lost revenue, drives customer satisfaction, and optimizes claims operations.
AfterShip also offers an AI-powered delivery date estimation tool that helps drive conversion, set customer expectations, and offer peace of mind.
Finally, the company provides a shipping management platform that facilitates fulfillment, reduces costs, and simplifies shipment management for all carriers.
AfterShip operates on a freemium business model, offering basic services for free while charging for premium features. The company makes money through subscription fees for its premium services.
At a glance
- Status
- Operational
- Founded
- 2012
- Headquarters
- Yuen Long District, Hong Kong
- Employees
- 409
- Open positions
- 38
- Dealroom signal
- 88.0/100
- Sub-industry
- Logistics & Delivery, CRM & Sales
- Sector
- Marketing, Telecommunications, Shipping, Tracking, Shopping, Delivery, SaaS, Business Intelligence, Broadband, App, Automated Process, Platform
- Client focus
- b2b
Latest news
Press, funding announcements and product moves mentioning AfterShip.
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES BOther financing | Apr 2021 | $66M | $264M | Tiger Global · GL Ventures | ↗ |
| SERIES AOther financing | Jun 2019 | $1M | $4M | 10Fund | — |
Growth signals
Latest recorded traffic for AfterShip is 13M monthly website visits, up 32.7% over the last three months. AfterShip's team grew 14.2% over the past year.
Open positions
Similar companies
Company identity and context are open; selected comparison metrics preview what is available on the platform.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A3 investors entered at this stage
- 1010Fund
Tiger Global
GL Ventures
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about AfterShip on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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