86 Repairs

About 86 Repairs

86 Repairs provides a repair and maintenance management platform specifically designed for the restaurant industry. The company was founded in 2018 by childhood friends Daniel Estrada and Joe Gallagher. The idea originated from Gallagher's experience in the food equipment industry, where he observed the significant challenges restaurants faced in managing equipment repairs. After conducting extensive research with restaurant operators and service providers, they validated the market need and launched the subscription-based service.

The company's business model is centered on a flat monthly subscription fee, which gives clients access to end-to-end repair management without markups on service invoices or referral fees. This structure aligns the company's incentives with its customers. The service is available 24/7/365, allowing any restaurant staff member to report an issue via text, call, or email. 86 Repairs then manages the entire process, from troubleshooting and dispatching technicians to managing vendors and analyzing invoices. This service is designed to reduce equipment downtime and operational costs for restaurant groups of all sizes, including notable clients like McDonald's, Taco Bell, and Boka Restaurant Group.

The platform offers on-demand repair management and preventative maintenance programs for a wide range of kitchen equipment. A key feature is its data-driven approach; the company collects and analyzes repair and maintenance data to provide clients with actionable insights. These insights help operators make informed decisions about whether to repair or replace equipment, forecast costs, and improve back-of-house efficiency. The company has secured significant funding, including a $15.2 million Series A round in July 2022, to fuel product development and expansion.