Core Memory

Companion-First Robots: Realbotix Gives AI a Human Body

Key points

Key takeaways from Core Memory interview with Realbotix CEO Andrew Kiguel and robot designer Matt McMullen (October 2026):

A companion-first robot company. Realbotix builds humanlike robots for customer service, companionship, healthcare and education — explicitly not the factory-worker machines pursued by Tesla, Figure and most humanoid startups. Its human-proportioned robots, Aria and Melody, have silicone skin, cameras in their eyes and wheeled bases instead of legs, so they can wear real human clothing as hotel greeters, tutors or fashion models without looking intimidating.

The ambassador strategy. Instead of mass-producing one generic bot, Realbotix made Aria and Melody distinct characters, each customisable in appearance, voice and personality — Aria runs her own social media accounts as the company's public face. Kiguel jokes that he is "the only CEO of a robotics company that's got to worry about the dress for the robots" and their manicures and hairstyles.

Walking is not the point. Kiguel argues that humans long ago found walking one of the least efficient ways to get around, and insists that nobody has "nailed the walking down properly": at trade shows he watches robots walk into walls and tip over, teleoperated by a human with security standing by, calling much of it "smoke and mirrors on social media". A robot that does karate chops with a 30-minute battery life, he asks, what is that good for?

Vision and embodied AI. Realbotix claims to have developed "probably the most advanced vision system in the world for a robot", with cameras embedded in the eyes that let its AI interpret what it sees and react physically or emotionally — the company's route to true embodied AI that can act autonomously. Its robots can converse in 100-plus languages.

Swappable faces on one platform. McMullen engineered magnetic face attachments, Westworld-style, so silicone skins can be removed for servicing instead of being glued to the actuators. The same robotic skeleton becomes an entirely different character in about a minute: peel off the face, change the wig, and use the app to pick a new personality. The robots can run Realbotix's own AI or any other large language model, such as ChatGPT.

An artist's garage start. McMullen, a self-described artist and musician who built lifelike sculptures, began around 2016 wanting to bring his figures to life, working backwards from a realistic human envelope rather than bolting a face onto a machine last. He built with an unpaid team in a San Diego garage, and the conversation traces his decade-plus journey from RealDoll sex dolls to AI companions.

Companionship as the killer use case. Kiguel points to data that roughly 25% of the world identifies as lonely and a Harvard report, about nine months old at the time, naming companionship the number-one use case for AI. He says he receives five or six messages a week from people asking him to design something that will solve their loneliness, and argues a widowed 75-year-old is unlikely to sign up for Tinder.

Escaping the uncanny valley — honestly. The "magic", McMullen says, is making robots human enough that people want to interact rather than being put off, and he credits getting micro-expressions and eye contact right for that. Yet for all the realism, he still wants users to know they are talking to a robot, an intentional boundary the company sets.

Read more: Core Memory

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