Triage Ops
AI-powered operations layer for high-volume workflows.
The founders
SS
The company
Triage Ops is building an AI operations layer that sits on top of a company's existing CRMs and spreadsheets, ingesting work from tasks, calls, messages and back-office queues to classify urgency, assign ownership and recommend the next action. It also runs AI voice agents for inbound and outbound calls that collect missing details, qualify leads and escalate urgent cases to humans with full context.
Operations-heavy businesses are drowning in unresolved tickets, leads awaiting follow-up and requests lost in email inboxes — and AI voice agents are finally capable enough to handle routine calls while flagging what actually needs a person.
Founded in 2026 in New York by Sathwik Shetty, the company is built around a simple premise: operational bottlenecks like dropped follow-ups directly cost revenue and customer trust. Details on the founding team's background aren't yet public.
The company positions itself as a builder of working systems rather than a provider of consulting slide decks, aiming for measurable ROI within weeks — a pragmatic framing to watch as it proves out.
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