Ztore

About Ztore

Ztore is a Hong Kong-based e-commerce operator founded in 2015 by co-founders Danny Shum Tik Chan (岑廸贊), Jack Leung Tsz Ki (梁子琦), and Clarence Ling (凌俊傑). Shum, the CEO, previously ran a software development company for a decade, which provided him with a strong background in e-commerce software. Leung, the COO, brought years of experience from the retail sector, having worked in chain supermarkets and with suppliers. Ling, the Chief Development Officer, possessed expertise in finance and startup investment. The company's name is a play on the Cantonese term for traditional small grocery stores, reflecting its initial focus.

The business operates two primary online platforms: Ztore.com and Neigbuy.com. Ztore.com functions as an online supermarket for groceries and home essentials, with a particular emphasis on supporting local Hong Kong brands and SMEs by giving them an online presence. Neigbuy.com, launched in 2018, utilizes a community collective buying or "flash sale" model, offering curated products to neighbourhood groups for pickup at designated points. This dual-platform approach serves a broad consumer base in Hong Kong, from individuals seeking convenient home delivery to community-focused shoppers. The business generates revenue through the direct sale of goods on its platforms.

A significant milestone occurred in August 2021, when Television Broadcasts Limited (TVB) and Shaw Brothers Holdings acquired an approximate 75% stake in the company for HK$200 million (about US$25.7 million). This acquisition was structured with HK$70 million in cash and HK$130 million in advertising resources across TVB's platforms. The strategic goal was to create a "Media e-Commerce" synergy, leveraging TVB's massive audience to drive customer acquisition and sales for Ztore, while Ztore's e-commerce expertise would bolster TVB's digital expansion. Following the acquisition, Danny Shum and Jack Leung continued to lead the business's operations.