YouMail, Inc

About YouMail, Inc

YouMail is a digital telecommunications company specializing in services that protect consumers, enterprises, and carriers from unwanted and harmful phone calls. Headquartered in Irvine, California, the company was spun off as a standalone service in 2007, building on visual voicemail software first developed in 2006.

The company is led by CEO Alex Quilici, an engineer and entrepreneur with extensive experience in voice services. Before YouMail, Quilici co-founded Quack.com, an early voice portal service acquired by AOL in 2000. His background includes a Ph.D. in Computer Science from UCLA and a role as VP of Voice Services at AOL, where he grew the division to over a million paying subscribers. He joined YouMail as CEO in 2007, leveraging his expertise to combat robocalls.

YouMail's business model operates on a freemium basis, generating revenue through subscriptions to its premium plans. The core offering is a mobile app for iOS and Android that replaces a carrier's standard voicemail. Its services are built on a patented technology platform that powers a robust telephone sensor network, answering over a billion calls annually across more than 10 million registered users. This network enables the zero-hour identification of illegal calling campaigns.

For consumers, YouMail provides visual voicemail, voicemail-to-text transcription, and advanced robocall blocking. The service uses an extensive database to filter spam calls and offers features like personalized greetings and virtual phone numbers. For small businesses and professionals, YouMail offers plans with features like auto-attendant, call routing, and multiple lines. The company also serves larger enterprises by detecting and helping to shut down imposter traffic that could lead to brand damage. Additionally, YouMail provides robocall mitigation services for carriers to identify and stop malicious traffic on their networks. A key public-facing asset is the YouMail Robocall Index, a widely recognized source of data on robocall activity across the U.S.