Yiwise

About Yiwise

Yiwise, established in 2017 in Hangzhou, China, operates as a developer and provider of shared voice intelligence technology. The company's founding team originated from the Institute of Artificial Intelligence at Zhejiang University, and in 2019, Yiwise further solidified this connection by establishing a joint Artificial Intelligence Research Center with the university to advance research and development in the field. The firm has successfully secured significant funding across multiple rounds, including a seed round in 2017, a Series A in 2018, and a Series B in 2022, from investors such as QF Capital, Kaitai Capital, CITIC Securities Investment, and Yealink Kaitai.

The core of Yiwise's business is its AI-powered digital human services, which are designed to enhance interactive marketing and customer engagement. Leveraging natural language processing (NLP), deep learning, and speech processing algorithms, the company provides a Software-as-a-Service (SaaS) platform for businesses. This platform delivers solutions for telemarketing and customer service, featuring capabilities like autonomous speech configuration and multi-party real-time communication pushes. Its products are engineered to facilitate customer service interactions, automate phone calls, and analyze conversations to improve performance. The technology aims to help client companies with refined intelligent operations and scaling personalized information delivery.

Yiwise serves a diverse client base across various sectors. The company has provided its chatbot service platforms to major corporations like China Life and real estate developer Longfor. It also extends its solutions to the education sector, offering tools for membership activation, attendance promotion, and course sales. Furthermore, Yiwise has a significant presence in the public sector, serving over 100 public security bureaus alongside more than 300 top consumer brands. To bolster its technological capabilities, the company collaborates with prominent research institutions and tech leaders, including Huawei, Microsoft Research Asia, and Alibaba DAMO Academy, to foster the application of voice and speech recognition technologies.