XShuai

About XShuai

Qingdao Xiaoshuai Smart Technology Co., Ltd., which operates under the brand name XShuai, is a smart hotel operator incubated by the Haier Group. The company was established in 2015. XShuai focuses on providing a smart audio-visual SaaS system for the hotel industry, creating a cloud data platform that enables multi-level operations and batch management. This platform utilizes real user behavior data to provide support and traffic for various businesses within the hotel ecosystem, aiming to enhance the hotel's technological and intelligent capabilities.

The company has an independent technology research and development, operation, and maintenance team. It currently operates nearly one million hotel room screens and has signed contracts for over a million screens. XShuai is a key system supplier for the top 10 hotel groups in China, including Huazhu, Jinjiang, and Shangmei. Its SaaS cloud platform is compatible with mainstream smart devices and the company has strategic partnerships with leading hardware manufacturers like Haier, Hisense, and Philips. In 2022, XShuai signed projects with major online travel agencies Ctrip and Meituan to become a system and equipment supplier for their audio-visual room offerings.

In its earlier years, XShuai also developed and marketed consumer electronics, notably robotic vacuum cleaners. Models like the HXS-C3 and T370 offered features such as sweeping, mopping, app control, and in-home monitoring via a built-in camera using P2P technology. These products were designed to navigate household clutter, clean various surfaces, and could be controlled via a dedicated app or voice commands through Alexa. However, the company has since shifted its primary focus to the smart hotel sector, and a notice on its website in April 2023 announced the discontinuation of service for its robots.