XperiencOps

XOPS positions its product as a 'system of intelligence' that delivers autonomous outcomes for IT operations. The platform is engineered to furnish universal visibility and lifecycle context across a company's entire IT landscape. Key functionalities include the autonomous, persona-based provisioning of devices, software, and access rights. It also automates and monitors a wide array of processes such as stock availability, deployment events, supplier orders, device performance, asset recovery, and data wiping. This is achieved through a living knowledge graph that maps relationships between employees, devices, and software, combined with autonomous software 'robots' that execute policies. The stated benefits for clients include a reduction in manual work, faster and more reliable IT service delivery, streamlined compliance management via automatic documentation and audit trails, and significant cost savings. By shifting human IT professionals from being 'in the loop' to 'on the loop,' the platform aims to free them up for more strategic initiatives.

The company's business model is centered on providing its enterprise-focused platform as a service. It targets large organizations, including Fortune 500 companies, that are grappling with fragmented and complex IT ecosystems. In August 2025, XOPS announced it had emerged from stealth with $40 million in a Series C funding round co-led by Activant Capital and FPV Ventures. This capital infusion is intended to support the company's rapid scaling, further platform development, and broader adoption among its target enterprise clients. As part of the investment, Andrew Steele from Activant and Pegah Ebrahimi from FPV joined the XOPS board of directors.