Watsoft

About Watsoft

Established in 2001 by co-founders Oleg Bivol and Stéphane Bec, Watsoft operates as a value-added distributor (VAD) of IT solutions, carving out a significant niche within the French-speaking market. The company is headquartered in Pessac, near Bordeaux, and has expanded its presence to include Lyon and Paris. Watsoft's core mission is to simplify the daily operations of IT service providers and assist them in structuring their business activities.

The firm's business model centers on distributing software and cloud solutions through a robust network of over 3,500 channel partners, which include Managed Service Providers (MSPs), Value-Added Resellers (VARs), and other IT service companies. Watsoft was an early proponent of the MSP business model in France, empowering its partners to serve the IT needs of small and medium-sized enterprises (SMEs) and public administrations. Revenue is generated by providing these partners with a curated portfolio of IT solutions and a suite of support services.

Watsoft's product and service catalog is specifically tailored for the MSP market, featuring solutions in cybersecurity, data backup, IT system supervision, documentation, and telephony. The company emphasizes an ecosystem approach, ensuring that the solutions it distributes are complementary and can function together coherently. Beyond product distribution, Watsoft delivers substantial value through a range of support services, including technical assistance, training webinars, marketing support, and consulting, which help partners effectively sell and deploy the technologies. This comprehensive support structure is a key differentiator, fostering strong, long-term relationships with both its channel partners and the software vendors it represents.