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Wati
An early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers
About Wati
WATI.io is a leading enterprise-grade platform specializing in WhatsApp automation and customer engagement solutions. The company serves a diverse range of clients, including Fortune 500 companies and multinational enterprises, particularly in the insurance and asset management sectors. Operating in the global market, WATI.io focuses on enhancing customer communication through automated responses, chatbot experiences, and seamless API integrations. The business model revolves around providing a subscription-based service that allows companies to leverage WhatsApp for customer interactions, thereby improving efficiency and customer satisfaction. Revenue is generated through subscription fees, API access charges, and additional service offerings such as template message submissions and personalized customer support. WATI.io's solutions are designed to empower businesses to reach over 2 billion WhatsApp users, offering features like keyword-based automated responses, live dashboards, and granular KPI views for operators. The platform is developer-friendly, ensuring easy integration with existing business applications.
Source: Dealroom company dataKnowledge graph
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Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES B✓Equity / VC | Oct 2022 | $23M | $92M | Tiger Global · Shopify · DST Global · Peak XV Partners | ↗ |
| SERIES A✓Equity / VC | Dec 2021 | $8.3M | $33M | Gokul Rajaram · Base Partners · Surge · Sequoia | ↗ |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Wati is 1.6M monthly website visits, up 0% over the last three months. Wati's team grew 19% over the past year.
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed1 investor entered at this stage
Surge
Series A7 investors entered at this stage
Sequoia
Gokul Rajaram
Base Partners
Peak XV Partners
Tiger Global
Shopify
DST Global
Other known investors1 additional known investor
Shopify Ventures
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Wati on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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