VoiceGenie Technologies

About VoiceGenie Technologies

VoiceGenie provides a generative AI-powered voice bot platform designed to automate and personalize sales, support, and customer engagement conversations. The solution automates outreach, handles lead qualification, schedules appointments, and manages customer support inquiries, freeing up sales representatives from repetitive tasks. It is designed to conduct empathetic, human-like conversations and can be deployed across various platforms including web, iOS, Android, VOIP, and PSTN.

Founded in 2023 by Anurag Jain and Maaz Ansari, VoiceGenie evolved from their previous venture, ORI, a conversational AI company established in 2017. ORI achieved significant success, working with major brands like Vodafone, IKEA, and TATA Motors, and was named Google's #1 Conversational Sales Intelligence platform in 2021. This background in AI-driven customer communication laid the foundation for VoiceGenie.

The platform offers features such as call recording, transcription, real-time analytics, and seamless integration with CRM systems. It supports over 100 languages and dialects, allowing businesses to connect with a diverse customer base. Key functionalities include appointment scheduling during live calls, answering product FAQs, customer onboarding, and collecting feedback. A notable feature is the ability to transfer a call to a human agent if the conversation goes beyond the AI's scope. The business model appears to be subscription-based, with different tiers available that include a set number of calling minutes and AI assistants.