VIPswitch

About VIPswitch

VoipSwitch, founded in 2001 by Michal Kozlowski, operates as a developer of telecommunication application-based software headquartered in Edgware, United Kingdom. The company was later acquired by Voiceserve. The current leadership team includes Alexander Ellinson as CEO and Tomasz Kozierowski as CTO.

The firm provides a comprehensive, all-in-one suite of Session Initiation Protocol (SIP) network elements, integrated billing, application programming interfaces (APIs), and web portals consolidated onto a single software platform. This enables service providers to construct scalable Voice over Internet Protocol (VoIP) services, ranging from small, single-server deployments to large cluster solutions capable of managing thousands of concurrent sessions. The target market includes wholesale carriers, Internet Service Providers (ISPs), Mobile Virtual Network Operators (MVNOs), telecommunication companies, and Over-the-Top (OTT) providers. Revenue is generated through the licensing of their software and associated services.

The platform's core offering is a Class 5 Softswitch that includes an integrated billing system supporting both prepaid and postpaid models. This system automates functions like invoicing and credit control. VoipSwitch supports a variety of services, including retail and wholesale VoIP, calling cards, callback services, and cloud-based Private Branch Exchange (PBX) systems for enterprise clients. For mobile users, the company offers a Rich Communication Suite (RCS) with mobile and web applications that feature HD audio and video, encryption, chat, and multimedia sharing. Furthermore, VoipSwitch has expanded its offerings to include a white-label telemedicine solution, which provides secure video consultations, instant messaging, and appointment management for healthcare providers.

A key component of the ecosystem is the VoipSwitch User Portal (VUP), an HTML5-based self-care web interface for customers. This portal allows end-users to manage their accounts, review billing details, and utilize communication services directly, such as voice/video calling and instant messaging. The platform is designed for white-labeling, allowing service providers to brand the solution as their own.