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Usersdot
AI agents for e-commerce insights and customer service
About Usersdot
Usersdot is a software company that builds AI agents for consumer brands selling through online marketplaces and retailers. Its platform tracks product pages, prices, availability, ratings and reviews across retailer websites and mobile apps, and turns that data into actions for sales, marketing, shopper-insight and e-commerce teams. The company says it monitors millions of products on more than 300 retailer sites in over 20 countries.
It offers two main products. Dot Insights is an AI insight agent that analyses market trends, shopper behaviour, competitors, digital shelf performance and retail media spend. Dot Assist is an AI customer agent that learns a brand's tone, products and store operations and answers customer and product questions on marketplaces around the clock. Both grew out of the company's earlier Datadot e-commerce analytics platform.
Usersdot serves brand owners and their e-commerce teams, including L'Oréal, Henkel, Reckitt, Haleon, Beiersdorf, Mavi and Yves Rocher. It sells its software as a B2B SaaS service on paid plans, with demos for enterprise customers.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2020
- Headquarters
- Istanbul, Türkiye
- Employees
- 28
- Open positions
- None listed
- Dealroom signal
- 62.8/100
- Industry
- Marketing
- Sub-industry
- Ecommerce Solutions
- Sector
- Marketing, Core AI, AI Applications
- Technology
- Artificial Intelligence
- Business model
- SaaS
- Client focus
- b2b
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| EARLY VCOther financing | Nov 2023 | $11M | $44M | Firat Isbecer · Varol Civil · Nevzat Aydin · Tolga Ulutaş | ↗ |
| SEEDOther financing | Aug 2021 | $350K | $1.4M | Nevzat Aydin · Galata Business Angels · Koray Bahar · Firat Isbecer | — |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Usersdot is 370 monthly website visits, down 43.1% over the last three months. Usersdot's team grew 12% over the past year.
Similar companies
Company identity and context are open; selected comparison metrics preview what is available on the platform.
Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed8 investors entered at this stage
Nevzat Aydin
Galata Business Angels- KBKoray Bahar
Firat Isbecer
Ahu Serter- TUTolga Ulutaş
- EHEmre Hayretci
Alper Akcan
Series A6 investors entered at this stage
Arya Women's Investment- VCVarol Civil
Mehmet Kurtuluş Eker
Nuwa Capital
Emre Erciyas
ÜNLÜ & Co.
Other known investors2 additional known investors
Izzet Halyo.
Koray Gultekin Bahar
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Usersdot on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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