Urgently

The firm's core business revolves around providing roadside assistance solutions to major brands in the automotive, insurance, telematics, and transportation industries. This business-to-business model means that Urgently powers the assistance services offered by its partners, rather than primarily serving consumers directly. Revenue is generated by facilitating service requests through its platform, which connects vehicle owners with a network of service professionals. A key corporate milestone occurred in October 2023 when Urgently completed a merger with Otonomo Technologies, a move that solidified its market position and led to its listing on the Nasdaq stock exchange under the ticker symbol "ULY".

Urgently's platform is the centerpiece of its operations, utilizing location-based services, real-time data, and AI to manage and dispatch roadside assistance. This technology-first approach aims to modernize a traditionally reactive industry by creating a more transparent and efficient experience. The platform matches drivers in need with service providers from a network that numbered around 12,000 as of mid-2023. Urgently's services support a wide range of needs, from basic roadside help to proactive maintenance and repair services. Following its merger, the company supports up to 70 million vehicles and operates in over 26 countries, with partnerships with more than 100 enterprise clients, including automotive OEMs, insurance providers, and fleet managers.