UneeQ

About UneeQ

UneeQ is a company that has developed an autonomous digital human platform for customer interactions and other enterprise applications. The company was founded in 2009 by CEO Danny Tomsett, who had previously founded and exited a telecommunications company. Originally from New Zealand and now headquartered in Austin, Texas, UneeQ began as FaceMe, focusing on video chat for customer service before pivoting to digital humans. A key early project in 2016 was 'Nadia,' a digital human voiced by Cate Blanchett for Australia's National Disabilities Insurance Scheme, designed to improve access to information for people with disabilities.

UneeQ's platform enables businesses to design and deploy emotionally intelligent, AI-powered digital humans that can see, hear, and remember customers, providing personalized and empathetic interactions. These hyper-realistic avatars are used as brand ambassadors, customer service agents, sales trainers, and healthcare support advisors. The platform is technology-agnostic, allowing clients to integrate their existing conversational AI, NLP, or large language model (LLM) investments, such as ChatGPT. UneeQ's proprietary Synapse™ product orchestrates these technologies to ensure brand safety and prevent AI hallucinations, while its Synanim™ AI animation engine, combined with technologies like NVIDIA's Audio2Face, delivers lifelike facial expressions and movements with low latency.

The company serves a global client base across various industries, including major brands like Deutsche Telekom, Qatar Airways, and UBS. Its business model is based on a scalable license and subscription structure, offering deployment options across cloud, hybrid, or on-premise setups for web, mobile, and kiosk environments. In early 2025, the company launched UneeQ 2.0, an autonomous digital worker platform featuring sub-one-second response times and 4K rendering, backed by over $30 million in R&D. UneeQ has received funding from investors including Benhamou Global Ventures and Alium Capital Management.