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ultimate.ai

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The leading virtual agent platform helping businesses scale their customer support with artificial intelligence platform

Berlin, GermanyFounded 2016AI
Valuation $50–100M Last recorded · 2020
Revenue $10–50M Latest reported FY
Headcount 100–500 Current team size
Total funding $10–50M Disclosed equity funding
Unlock exact values This page shows ranges. Dealroom has the exact numbers for ultimate.ai and the history behind them.

About ultimate.ai

Ultimate.ai is a startup specializing in customer service automation using artificial intelligence (AI). The company provides intelligent virtual assistants that help businesses handle customer inquiries more efficiently. Ultimate.ai's technology integrates seamlessly with popular customer relationship management (CRM) systems like Genesys PureCloud, Salesforce Service Cloud, and Sunshine Conversations. This allows businesses to automate their customer service processes, reducing response times and increasing the number of cases handled per hour.

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Ultimate.ai serves a diverse range of clients, from airlines like Finnair to various other enterprises looking to improve their customer support. The company operates in the customer service automation market, which is growing rapidly as businesses seek to enhance their customer service capabilities while reducing operational costs.

The business model of Ultimate.ai is based on providing software as a service (SaaS). Clients subscribe to their platform, paying a recurring fee to use the AI-powered customer service tools. This model ensures a steady stream of revenue for the company while allowing clients to scale their customer service operations without significant upfront investments.

Ultimate.ai makes money through these subscription fees, which can vary based on the level of service and the number of features a client chooses to utilize. The company also offers rapid setup and enterprise-grade security, making it an attractive option for businesses of all sizes.

In summary, Ultimate.ai is transforming customer service with its powerful AI technology, helping businesses serve more customers faster and more efficiently.

Source: Dealroom company data

At a glance

Founded
2016
Headquarters
Berlin, Germany
Sector
AI
Power Law
Colt$25–100M revenue

Latest news

Press, funding announcements and product moves mentioning ultimate.ai.

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Investors

6 investors on the cap table

From Dealroom's funding and investor records, grouped by the round each investor first entered.

Seed2 investors entered at this stage

Series A2 investors entered at this stage

Series B and later2 investors entered at this stage

  • Platform6
  • VentureOut
Employees mapped 237 incl. 1 AI specialist
Founders Hidden — book a demo/100 quality score
Key operators 9 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Global footprint

Workforce and web traffic by country
Workforce by country
16 countries with
team presence
🇩🇪 Germany31.7%
🇬🇧 United Kingdom14.6%
🇮🇳 India7.3%
🇫🇮 Finland7.3%
🇪🇬 Egypt7.3%
Top 5 of 16 shown
Web traffic by country
21K monthly visits
across markets
🇧🇷 Brazil51.9%
🇦🇺 Australia12.9%
🇺🇸 United States8.6%
🇬🇧 United Kingdom6.7%
🇪🇸 Spain4.8%
Top 5 markets shown

Market sentiment

Posts on X, past 7 days

An AI-synthesised read of the highest-engagement posts about ultimate.ai on X, ranked by likes and reposts, corporate channels excluded.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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