Typsy

About Typsy

Typsy is an online learning and development platform designed specifically for the global hospitality industry. Founded in 2016 by Jonathan Plowright, the Melbourne-based company provides a library of expert-led, bite-sized video courses to help hospitality businesses, schools, and individuals upskill. The platform's content is available on-demand on both desktop and mobile devices.

The service operates on a subscription-based business model, offering different plans for individuals, small teams, enterprise clients, and educational institutions. Clients include hotel and restaurant chains, tourism operators, and hospitality learning institutions. The platform allows businesses to deliver consistent training at scale, with features for assigning courses, tracking progress, and even uploading custom training content. Courses cover a wide range of topics, including beverage, culinary, service, management, compliance, and housekeeping. To serve a global workforce, Typsy offers video captions in over 18 languages.

Typsy's courses are endorsed by the Institute of Hospitality, and completing them earns users industry-recognized certificates and digital badges to add to their professional profiles. The platform aims to solve key industry challenges such as high staff turnover, skills shortages, and the need for scalable onboarding and training solutions. By providing accessible, engaging learning content, Typsy helps businesses improve service standards, reduce turnover, and enhance the guest experience.