True Kare

About True Kare

True-Kare provides a comprehensive telecare and telehealth solution aimed at the senior market, enabling remote care through integrated technology. The company originated as a business project within DNA Olisipo, the innovation division of the Portuguese IT consultancy Olisipo Group. This environment fosters the growth of tech startups, many of which are founded by former Olisipo employees.

The business operates on a B2B and B2C model, serving both families providing informal care and professional telecare organizations. Its revenue is generated through the sale of hardware and subscriptions to its platform. For enterprise clients, the company offers a flexible and reliable platform to enhance their telecare services, allowing them to manage customers, control billing, and reduce operational costs. The core of True-Kare's offering is a service that connects a caregiver, using a web-based portal, with a senior, who uses a specialized mobile phone or wearable device. This ecosystem allows for the remote monitoring and management of daily activities, medication schedules, and key health indicators like blood pressure and glucose levels.

The product suite includes a specialized mobile phone and the SOS Watch, a discreet, waterproof wearable designed to replace traditional emergency buttons. Key features of the platform include real-time GPS location tracking with geofencing, instant alerts for critical events, and remote access to device status and user activity logs via the Web Self Care Portal. Notifications can be sent via email, SMS, or push notifications, ensuring caregivers are promptly informed of emergencies or when a user is out of a designated range. The company also provides integration services for devices from other manufacturers, such as EviewGPS, and offers repair services for hardware managed on its platform.