Transpera

The company's service portfolio is comprehensive, covering managed IT services, hardware and software support, and custom development. Core offerings include desktop support, server maintenance for both existing infrastructure and cloud computing, and network infrastructure management. Transpera also provides project management for IT upgrades and implementations, data backup solutions to prepare for unforeseen events, and anti-virus protection. Their development services extend to creating custom web applications, APIs, and data-driven websites designed to automate business processes and integrate with partners and customers. The company bundles these offerings into custom packages tailored to fit a client's specific infrastructure and support needs.

Transpera targets a diverse client base, with specific experience supporting multi-location retail businesses and franchises. The firm aims to help these organizations standardize their IT infrastructure to facilitate predictable growth. By offering a single point of contact for all technical issues, Transpera works to lower operational costs and increase productivity for its clients, allowing them to focus on their core business activities. This business-first approach involves actively identifying potential system bottlenecks and vulnerabilities to prevent disruptions proactively. A key figure is JT Thompson, VP of Services, who brings leadership experience from major companies like IBM, TELUS, and Bell Canada, along with entrepreneurial expertise from owning and leading startups and SMBs.