TipTop Labs

About TipTop Labs

TipTop Labs, Inc. operates at the intersection of commerce and technology, providing a novel payment solution that integrates trade-ins directly at the point of purchase. The company was founded by Bastian Lehmann, who previously co-founded and led Postmates, bringing extensive experience from the modern delivery economy. Lehmann has assembled a team to execute a vision of making products more accessible and extending their lifecycle.

The company secured $23 million in a Series A funding round on May 13, 2022. This investment was led by Andreessen Horowitz (A16Z) and included participation from notable angel investors such as Sam Altman and Naval Ravikant.

TipTop's core service allows consumers to receive instant credit for items they own, which can then be applied to new purchases at checkout with partner merchants. This model targets the e-commerce market, serving online retailers who wish to increase checkout conversion and sales. Revenue is generated through this integrated payment and trade-in flow. The service aims to unlock consumer spending power by utilizing the value of pre-owned goods, with an internal estimate suggesting the average U.S. household has $1,800 in items that match Tiptop's catalog.

The product features an AI-driven pricing engine that determines the real-time market value for over 50,000 items in its catalog, ranging from electronics to gaming systems. At a partner merchant's checkout, a customer can select an item to trade in, answer a few questions, and receive an instant credit. To complete the process, Tiptop provides a prepaid QR code for shipping or offers an on-demand courier pickup via Uber. The platform also incorporates a "Pay in 4" interest-free installment option, combining the benefits of buy now, pay later (BNPL) with trade-in value to significantly lower the upfront cost for the consumer. The service integrates with major e-commerce platforms like Shopify, with plans to expand to others such as BigCommerce and WooCommerce.