Tiaxa

About Tiaxa

Founded in 2000 by Felipe Valdes and Luis Samra, Tiaxa is a financial technology company that originated in Chile and specializes in providing financial services through mobile technology, with a strong focus on emerging markets. The firm was acquired by the Brazilian company Bemobi in August 2021 for an amount up to $38.1 million.

Tiaxa's core business revolves around offering nano-credits to prepaid mobile phone subscribers. This service, called Balance Advance, allows users to complete calls, send texts, or use data when their balance runs out. The system uses proprietary algorithms and big data analytics to assess a subscriber's consumption and recharge history, assigning a tailored credit limit without requiring the user to take any specific action in real-time. This service is typically free for the end-user, as Tiaxa's revenue model involves sharing the additional revenue generated from these otherwise lost transactions with the Mobile Network Operator (MNO).

The company's clientele primarily consists of major MNOs in over 16 countries, including prominent names like América Móvil and Telefónica/Movistar. For these clients, Tiaxa provides a suite of Platform-as-a-Service (PaaS) solutions that go beyond nano-lending. These services include high-throughput transactional systems for rating and charging, subscription management, A2P messaging, and revenue enhancement infrastructure. The company's technology is designed to process large volumes of transactions in real-time, manage customer loyalty, and improve the overall efficiency of handling a prepaid user base.

Beyond the telecom sector, Tiaxa has expanded its data-centric solutions to other industries like mining and utilities, offering digital transformation support. This involves leveraging their expertise in processing alternative data from mobile operators to enrich business processes and decision-making for other industries. Before its acquisition, Tiaxa had raised a total of $3 million in funding over four rounds, with investors including Accion, Deutsche Bank, and DFC. As of 2020, the company reported annual net revenue of $17.2 million and was analyzing an average of 200 million users daily.