TherapyChat

The business operates on a dual model, serving both individual consumers (B2C) and corporate clients (B2B). Initially a B2C platform, Therapyside expanded into the B2B market to provide employee assistance programs, which now cover over 250,000 individuals. For individual users, the platform offers a subscription-based model for ongoing therapy sessions. Corporate clients are offered tailor-made plans that include online therapy, preventative self-care tools, and interactive workshops for their employees. This approach generates revenue through both individual subscriptions and corporate packages. The service is available in multiple countries, with therapists offering sessions in Spanish, English, and Italian to users in over 30 nations.

The platform provides access to over 1,000 licensed psychologists specializing in areas such as anxiety, depression, self-esteem, and couples therapy. Users can connect with a therapist for 50-minute video sessions through a mobile app or website. A key feature is the initial complimentary session, allowing users to meet a psychologist and discuss their goals before committing. The platform incorporates AI-powered tools to assist therapists with administrative tasks like generating session summaries, which helps them focus more on client interaction. All communications on the platform, including chats and video calls, are encrypted to ensure privacy. The company has secured significant funding across several rounds, including a seed round in 2016, a Series A in 2021, and further investment in 2022 from backers like NextChance Invest and Mediaset.