Tevalis

About Tevalis

Tevalis, founded in 2005 by James Cook, is a technology provider specializing in Electronic Point of Sale (EPoS) and enterprise solutions for the hospitality industry. Cook, leveraging his prior experience as an Operations Manager in the cashless payment industry, identified a market opportunity for more tailored and advanced EPoS systems to meet the evolving needs of hospitality operators. The company, initially named Hospitality EPOS Solutions Ltd, began by developing a POS solution and distributing licenses through a reseller channel.

In 2008, the company rebranded as Tevalis and shifted its strategy to offer solutions directly to hospitality operators. Early clients included notable names like Mark Hix's restaurant group and The Roundhouse theatre. Headquartered in Hull, United Kingdom, Tevalis has since expanded its international presence to Europe, the UAE, and Asia. A significant milestone occurred in mid-2024 when the company secured an £11.5 million investment from growth capital investor BGF to fuel further expansion, with plans to treble recurring revenues.

Tevalis operates on a B2B model, providing a comprehensive technology ecosystem for a diverse client base that includes restaurants, pubs, hotels, quick-service venues, stadiums, and theatres. The company serves over 2,000 sites globally, from single independent operators to multi-site chains like Village Hotels, Boxpark, and Ben & Jerry's. Its revenue model is based on selling software and hardware solutions, likely involving upfront costs and recurring subscription or licensing fees for its cloud-based services and support.

The core of Tevalis's offering is its Technology Ecosystem, structured in three layers: On-Premise, Enterprise Suite, and Integrations. The On-Premise layer includes bespoke EPoS software for touchscreen tills, handheld ordering devices (TevX), kitchen management systems, and self-service kiosks. The cloud-based Enterprise Suite offers modules for business analytics, stock management, centralized multi-site management, and customer relationship management (CRM). A key selling point is the system's extensive integration capability, partnering with over 150 third-party providers for services like payments, property management systems (PMS), loyalty programs, and delivery platforms, creating a connected, end-to-end solution for operators.