Tapp

About Tapp

Tapp operates as a social commerce company with a clear focus on empowering Micro, Small, and Medium Enterprises (MSMEs) in emerging markets, particularly Indonesia. The company was founded in 2013 and is headquartered in Melbourne, Australia. A key figure in the company's story is Jason Wang, the Managing Director and CEO, who brings 15 years of entrepreneurial and executive experience in various sectors across Asia and South East Asia, including fintech, retail, and technology investments. He is also the founder and Managing Director of Sky Jade Capital, a private equity group.

The core of Tapp's business is to bridge the gap between digital commerce and the unbanked or underbanked populations. It achieves this through a network of Micro SME agents who act as mobile points of sale. These agents are equipped with the Tapp application, which allows them to facilitate transactions for end consumers who may not have bank accounts. The business model is structured to solve critical challenges for these micro-entrepreneurs by ensuring product availability at affordable prices, providing access to working capital, and managing logistics. Tapp also places a strong emphasis on educating its agents about new products so they can effectively advocate for them.

The company's platform offers a wide variety of both digital and physical products, enabling agents to cater to the diverse needs of their local communities. Tapp partners with companies in sectors like telecom, fintech, utilities, cosmetics, and FMCG to supply these products. This model provides a route to market for these larger brands, giving them access to millions of previously untapped customers. For the MSME agents, Tapp's service is designed to be a comprehensive solution, offering features like location-based agent search, mobile transaction capabilities, sales history tracking, and balance transfers. The company has received funding from investors including AMMA Private Equity and Sky Jade Partners.