Tacit Knowledge

About Tacit Knowledge

Tacit Knowledge is a digital commerce consultancy founded in 2002 and headquartered in San Francisco, California. The company specializes in providing end-to-end digital commerce solutions, applying Silicon Valley practices to global brands in the retail, CPG, technology, and financial markets. Its client roster includes prominent names such as Visa and LVMH.

The firm's service offerings include the implementation of packaged applications, custom software development, application support, web development, systems integration, and content management for multichannel retailers. It has experience with a wide array of enterprise-class retail technologies, including Oracle ATG Commerce, Endeca, Hybris, and Adobe Experience Manager. A core part of its business model involves project-based engagements and long-term partnerships, focusing on delivering bespoke software and digital transformation solutions.

In May 2021, Grid Dynamics (Nasdaq: GDYN), a provider of digital-native technology services, acquired Tacit Knowledge from Pitney Bowes. The acquisition, valued at approximately $40 million, integrated Tacit Knowledge's team of over 180 employees across its offices in the United Kingdom, Mexico, Moldova, and the United States into the Grid Dynamics family. The move was aimed at enhancing Grid Dynamics' digital commerce capabilities and expanding its nearshore delivery footprint.