Tabikobo

About Tabikobo

Tabikobo Co., Ltd. is a Japanese travel agency established on April 18, 1994, by Yasunari Takayama, who serves as the company's Representative Director. The firm operates primarily as an online travel agent, a strategy it adopted early on by launching its online sales platform in 1998. This digital-first approach allows the company to reduce the overhead associated with physical branch offices. Tabikobo went public on the Tokyo Stock Exchange Mothers market in April 2017 and, as of October 2023, functions as a consolidated subsidiary of Adventure, Inc.

The company's business is structured into several divisions to cater to a diverse clientele. The Leisure division serves individual customers by providing customizable package tours to approximately 100 countries. A key feature of this service is the "Travel Concierge" model, where a dedicated specialist handles a customer's journey from initial inquiry to their return, offering tailored travel arrangements. The Corporate division manages business travel, incentive tours, and group trips for companies, government agencies, and schools. Furthermore, the International division focuses on the inbound travel market to Japan and seeks to capture travel demand in growing overseas markets through its subsidiaries in Vietnam and Indonesia.

Tabikobo's revenue is derived from the planning and sale of these package tours, as well as standalone sales of airline tickets, hotel bookings, and optional excursions. The company differentiates itself through a hybrid service model that combines an online booking system for direct reservations with personalized support from its travel concierges, accommodating customers who prefer expert assistance in customizing their travel plans. This model aims to provide a higher level of customer satisfaction by offering flexible and detailed travel arrangements.