SynthFlow AI

About SynthFlow AI

Synthflow AI is a Berlin-based technology company specializing in conversational artificial intelligence for enterprise clients. Founded in 2023 by serial entrepreneurs Hakob Astabatsyan, Albert Astabatsyan, and Sassun Mirzakhan-Saky, the company aims to democratize access to advanced voice AI technology. CEO Hakob Astabatsyan's background includes roles in strategy consulting at Boston Consulting Group and venture building at Rocket Internet, experiences that informed the company's focus on operational efficiency and customer experience. The founders identified a market opportunity after the release of OpenAI's GPT via API, initially building a no-code text layer before pivoting to the more complex challenges and greater potential of voice communication.

The company's core offering is a no-code platform that enables businesses to build, deploy, and manage AI-powered voice agents for automating phone calls. This platform is designed for non-technical users, featuring a visual, drag-and-drop interface and pre-built templates to create and customize intelligent call flows. Synthflow AI's agents are capable of handling both inbound and outbound calls, performing tasks such as scheduling appointments, qualifying leads, providing customer support, and processing real-time information. The system supports over 30 languages, integrates with more than 200 business tools like Salesforce and HubSpot, and offers white-labeling capabilities for agencies.

Synthflow AI operates on a subscription-based business model, targeting mid-market and enterprise companies, particularly in sectors with high call volumes like contact centers and business process outsourcing (BPO). The platform is engineered for scalability and reliability, with a stated uptime of 99.9% and low latency to ensure natural-feeling conversations. The company has achieved significant growth, reporting a client base of over 1,000 customers and having handled over 45 million calls. Since its inception, Synthflow AI has secured a total of $30 million in funding over multiple rounds, including a $20 million Series A led by Accel in 2025, to fuel its global expansion and product development.