Surf Air Wireless

About Surf Air Wireless

Surf Air Wireless, now operating as Surf Internet, functions as a key internet service provider focused on delivering connectivity solutions across the Great Lakes region of the United States. The company was officially launched in 2011 when its founders acquired Airbaud, building upon a legacy that began with MapleNet, Inc. in 2001. This strategic move established the firm's direction toward bridging the digital divide in underserved communities.

The company's history is marked by consistent expansion through strategic acquisitions. A notable early acquisition was of CSiNET in 2014, another Northwest Indiana-based wireless internet provider. This was followed by the purchases of Copper Wireless and Coates System Solutions in 2017, and Cyber Broadcasting and FreedomNet in 2018. The acquisition of Hyperwave in 2019 further solidified its market position. A significant financial milestone was achieved in January 2019, when the company secured a $40 million investment from Post Road Group, which fueled both organic growth and further acquisitions. This period of rapid expansion led to a series of rebrands, first to Surf Broadband Solutions in 2020 and then to Surf Internet in 2022.

Surf Internet's business model centers on providing high-speed fixed wireless and fiber-optic internet services to a diverse client base that includes residential, commercial, and educational customers in Illinois, Indiana, and Michigan. The company generates revenue through monthly subscription fees for its various internet plans. For residential users, the core offerings are high-speed fiber-optic and fixed wireless internet, with options for Whole-Home WiFi to ensure comprehensive coverage. The company also serves enterprise clients and multi-dwelling units with dedicated fiber services. A key part of its market strategy is targeting rural and underserved areas, aiming to provide reliable internet access where it was previously unavailable or inadequate. To attract and retain customers, Surf Internet offers a price-lock guarantee on its plans, ensuring rates remain fixed for the life of an account.