COMPANY PROFILE

SupportSpace

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Leader in remote IT support services

San Francisco, United StatesFounded 2006Crowdsourcing

Valuation $50–100M Last recorded · 2011

Headcount <100 Current team size

Total funding $10–50M Disclosed equity funding

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About SupportSpace

SupportSpace, founded in 2005, operated as a provider of online technical support services tailored for both consumers and small businesses. The company's core business involved a virtual workforce of certified experts who utilized a Software-as-a-Service (SaaS) platform to deliver technical assistance. This model allowed them to provide services to vendors and retail users efficiently. The company's primary industry was categorized as Business/Productivity Software.

The company was formerly backed by venture capital, having raised a total of $36.2 million through several funding rounds, including a Series A in 2006, a Series B of $20 million in 2009, and a Series C in 2011. Key investors in SupportSpace included BRM Group, Emergence (Financial Services), and Gemini Israel Ventures. Over its history, the company was headquartered in South San Francisco, California. On May 1, 2015, SupportSpace was acquired by Best Buy Co., marking a significant milestone in its journey.

Currently, the domain name supportspace.com is for sale and is no longer associated with the original company's operations.

MoreLess Source: Dealroom company data

At a glance

Status: Closed
Founded: 2006
Headquarters: San Francisco, United States
Employees: 47
Open positions: None listed
Dealroom signal: 0.0/100
Sector: Crowdsourcing, Consulting Services, Remote
Client focus: b2b
Links: Website LinkedIn X

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Funding history

4 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
SERIES C✓Equity / VC	Jul 2011	$12M	$48M	Emergence · Gemini Israel Ventures · BRM Capital	—
SERIES B✓Equity / VC	Nov 2009	$10M	$40M	BRM Capital · Emergence · Gemini Israel Ventures	—

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Growth signals

SupportSpace website traffic

Latest recorded traffic for SupportSpace is 1.1K monthly website visits, down 50% over the last three months. SupportSpace's team declined 19% over the past year.

Latest monthly visits1.1K 3-month web change-50% 1-year team growth-19%

Monthly website visitsOct 2014–Jun 2018

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