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SuperOps

AI · Chennai, India · Founded 2020

SuperOps is a company that offers a unified platform for Managed Service Providers (MSPs) and IT teams. The platform combines Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) functionalities, designed to streamline operations and enhance efficiency for IT professionals. The company targets both small and mid-market to enterprise-level MSPs, as well as internal IT departments. SuperOps operates on a subscription-based model, with different pricing tiers available to cater to the varying needs of its clients. The platform includes features for project management, client management, billing, and automated monitoring and maintenance of IT infrastructure. By integrating PSA and RMM, SuperOps aims to eliminate the need for multiple disparate tools, thereby reducing complexity and operational costs for its users. The company is focused on leveraging artificial intelligence to further enhance its offerings and expand its global presence. Keywords: Unified PSA-RMM, IT management, managed service providers, professional services automation, remote monitoring and management, IT automation, subscription model, project management, client management, billing.