S
SugarCRM
eCommerce & Marketplaces · Cupertino, United States · Founded 2004
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market MoreLess
SugarCRM is a prominent player in the Customer Relationship Management (CRM) software market, offering a suite of intelligent CRM tools designed to help businesses build lasting customer relationships. The company operates primarily in the B2B (business-to-business) sector, serving a diverse range of clients from small enterprises to large corporations across various industries.
SugarCRM's core product is its CRM platform, which integrates customer data, sales, marketing, and service functions into a single, cohesive system. This platform is designed to automate and streamline customer interactions, providing businesses with a high-definition view of their customers. By leveraging advanced analytics and automation, SugarCRM helps companies anticipate customer needs and deliver personalized experiences.
The company offers several tailored solutions, including Sugar Market for marketing automation and Sugar Enterprise for customizable customer experience applications. These tools enable businesses to capture leads, manage customer relationships, and improve overall customer satisfaction.
SugarCRM operates on a subscription-based business model, where clients pay a recurring fee to access the platform and its various features. This model ensures a steady revenue stream and allows for continuous updates and improvements to the software. Additionally, SugarCRM provides training, certification, and support services to help clients maximize the value of their investment.
In summary, SugarCRM is a leading CRM software provider that empowers businesses to create and maintain strong customer relationships through intelligent automation and data-driven insights. The company's comprehensive platform and customer-centric approach make it a valuable partner for businesses looking to enhance their customer experience.
Keywords: CRM, automation, customer relationships, B2B, marketing automation, sales, analytics, subscription-based, customer experience, data-driven.
Company overview
SugarCRM company information
The essential company record, classifications and operating signals in one place.
- Status
- Operational
- Founded
- 2004
- Headquarters
- Cupertino, United States
- Employees
- 576
- Open positions
- 39
- Dealroom signal
- 67.8
- Investment activity
- 8 companies · latest May 2024
- Capital deployed
- —
- Preferred round
- ACQUISITION
Valuation & funding
SugarCRM funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| LATE VCOther financing | Jul 2019 | $16M | $64M | NEA · GingerBread Capital · Dreamers · Plum Alley | — |
| GROWTH EQUITY VCOther financing | Aug 2018 | — | — | Accel-KKR | — |
| SECONDARYOther financing | Sep 2015 | $0 | — | Undisclosed | — |
| CONVERTIBLEOther financing | Jan 2015 | $3.6M | — | Undisclosed | — |
| SERIES FOther financing | Aug 2013 | $40M | $160M | Goldman Sachs | — |
| LATE VCOther financing | Apr 2012 | Silicon Valley Bank · Walden Venture Capital · Gold Hill Capital · NEA | — | ||
| SERIES DOther financing | Jan 2008 | Walden Venture Capital · NEA | — | ||
| SERIES COther financing | Oct 2005 | Walden Venture Capital · NEA | — | ||
| SERIES BOther financing | Feb 2005 | Walden Venture Capital | — | ||
| SERIES AOther financing | Aug 2004 | Threshold Ventures | — |
Growth signals
SugarCRM website traffic
Latest recorded traffic for SugarCRM is 99K monthly website visits, down 17.5% over the last three months. SugarCRM's team declined 2.5% over the past year.
Hiring
Open positions at SugarCRM
Current openings linked to this company in Dealroom.
Comparisons
SugarCRM compared with similar companies
Dealroom’s weighted taxonomy model identifies the closest operating peers. Company identity and context stay open; selected comparison metrics preview what is available in the platform.
Capital deployed
SugarCRM investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Sales-iSolihull, United KingdomAI-powered revenue intelligence platform for B2B sales
→
W-SystemsCupertino, United StatesW-Systems | CRM, Sales & Marketing Solutions
→
NodeCupertino, United StatesPredict the future with Node Artificial Intuition
$24Mvaluation
CorvanaOrlando, United StatesEntirely new approach to Sales Analytics that greatly simplifies the entire process
→
SalesFUSIONAtlanta, United StatesMakes enterprise-grade marketing automation accessible to everyone with a no-fail approach
$54Mvaluation
CollabspotPoitiers, FranceSalesforce, Sugar CRM and HighRise Integration with Gmail | Collabspot
$256Kvaluation
ContasticMountain View, United StatesEngineer (UW) with an MBA (Harvard). I'm building http://t.co/6jmmzUdTmC - making staying in touch easy. Let's re-imagine a CRM without typing!
→
StitchSan Francisco, United StatesEnables businesses to create extraordinary customer relationships with the most innovative CRM solution in the market
$13Mvaluation
Talent graph
SugarCRM's talent
Source: Dealroom Talent Intelligence.
Global footprint
Where SugarCRM has talent and traffic
team presence
In the news
Latest news about SugarCRM
Recent press, funding announcements, and product moves mentioning SugarCRM — open to read from the original sources.
Market sentiment
What the market is saying about SugarCRM
An AI-synthesized read of the highest-engagement posts about SugarCRM on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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