Streem

About Streem

Streem.pro is a cutting-edge remote video support communication platform that leverages augmented reality (AR) tools and artificial intelligence (AI) data capture to facilitate efficient problem-solving from virtually any location. The company serves a diverse range of clients, including customer service teams, technical support departments, and field service professionals, primarily in the technology and service industries. Streem operates in the rapidly growing remote support market, offering a subscription-based business model that generates revenue through monthly or annual fees for access to its platform and advanced features.

The platform's core functionalities include patented spatial mapping technology, which enables remote measurements and the generation of 3D models of spaces. Additionally, Streem's object recognition capabilities allow users to identify and gather relevant information about objects in real-time, such as serial numbers, brand names, and other critical details. The integration of computer vision and machine learning further enhances the platform's ability to understand and interpret the context of each interaction, making it smarter with every use.

Streem's value proposition lies in its ability to assist and delight customers with intuitive tools that guide conversations and provide actionable insights. By transforming traditional support interactions into interactive, data-rich experiences, Streem helps businesses improve customer satisfaction, reduce operational costs, and increase efficiency.