Solsoft

About Solsoft

Solsoft Group Limited operates as a technology strategy and support partner, functioning as an outsourced IT department for its clients. The company was incorporated on September 9, 2011, and is based in Bristol, UK.

The firm primarily serves small to medium-sized enterprises (SMEs) and not-for-profit organizations across the United Kingdom. Its client base spans various sectors, including professional services like finance and law, as well as healthcare, construction, and energy. Solsoft's business model is centered on providing proactive managed IT services. This approach is designed to anticipate and resolve IT issues before they escalate, which contrasts with a traditional reactive support model. The company generates revenue through service contracts for its comprehensive IT management offerings.

Solsoft's service portfolio is structured around what it calls "Next-Generation Technology Strategy and Support." This includes strategic services like a virtual Chief Information Officer (vCIO) to help clients develop a technology roadmap. It also provides central services, such as continuous system monitoring, Microsoft 365 management, email security, and disaster recovery. Additionally, the company offers professional services to implement strategic projects, a dedicated technology alignment manager for each client, reactive support for immediate issues, and cloud-based telephony solutions. In 2024, Solsoft was recognized in the Channel Futures MSP 501 rankings as the 9th top-performing managed service provider in the UK.

The leadership team includes Neil Farnworth, who serves as CEO and has over 30 years of experience in the managed services sector. He is joined by Ilona Clark, the Finance and Operations Director, and directors Michael and Louise Ralston.