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Solidroad
AI quality assurance and coaching for human and AI customer support
About Solidroad
Solidroad is an AI-native quality assurance and training platform for modern customer support teams. It automatically evaluates 100% of customer interactions across human and AI agents, surfacing risk, identifying skill gaps, and triggering personalised coaching in real time so support quality can scale without proportional headcount. Customers include Ryanair, ŌURA, ActiveCampaign and Crypto.com. Headquartered in San Francisco with a Dublin presence, the company was founded by Mark Hughes (CEO) and Patrick Finlay (CTO). In April 2026 Solidroad raised a $25 million Series A led by Hedosophia, with support from First Round Capital, Y Combinator and Sony Innovation Fund, following a seed round led by First Round Capital in June 2025. Capital expands teams across San Francisco and Dublin.
Sources: PR Newswire / company 16 Apr 2026; Tech.eu 16 Apr 2026.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2023
- Headquarters
- Dublin, Ireland
- Employees
- 37
- Open positions
- None listed
- Dealroom signal
- 90.5/100
- Sub-industry
- Learning Tools and Resources
- Sector
- Edtech, Recruitment, Customer Service, Core AI, Customer Interactions, Quality Management, Corporate Learning, Sales Intelligence Tools, AI Applications, AI Agents, YC W25
- Technology
- Artificial Intelligence
- Business model
- SaaS
- Client focus
- b2b
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES A✓Equity / VC | Apr 2026 | $25M | $100M | Y Combinator · Sony Innovation Fund · Hedosophia · First Round Capital | ↗ |
| SEED✓Equity / VC | Jun 2025 | $6.5M | $26M | Y Combinator · First Round Capital | ↗ |
Growth signals
Latest recorded traffic for Solidroad is 26K monthly website visits, down 82.7% over the last three months. Solidroad's team grew 146.7% over the past year.
Similar companies
Company identity and context are open; selected comparison metrics preview what is available on the platform.
Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed6 investors entered at this stage
Jack Pierse
Anne Heraty
Louise Phelan
Ciaran Lee
Y Combinator
First Round Capital
Series A2 investors entered at this stage
Hedosophia
Sony Innovation Fund
Other known investors2 additional known investors
NDRC
Stan Massueras
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Solidroad on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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