SmartSignal

About SmartSignal

Originally an independent entity, SmartSignal now operates as a predictive analytics software solution under the GE Vernova and GE Digital umbrella. The company's genesis traces back to technology developed in the early 1990s by scientists at the U.S. Department of Energy's Argonne National Laboratory to foresee pump failures in nuclear facilities. This research, funded by the DOE's Office of Nuclear Energy, led to the company's legal incorporation in 1995. Following its full financing in 1999, SmartSignal achieved profitability by 2007 and was subsequently acquired by GE Intelligent Platforms on January 6, 2011.

The core of SmartSignal's business is providing predictive maintenance software that helps industrial companies proactively anticipate and prevent equipment failures. The platform serves a global clientele across sectors such as power generation, oil and gas, metals, mining, and chemicals. Revenue is generated through software purchases and subscriptions, which can be supplemented with GE's Industrial Managed Services for 24/7 remote monitoring, issue triage, and remediation guidance.

SmartSignal's product leverages Digital Twin technology, creating a dynamic software model of a physical asset. It analyzes real-time data from equipment sensors and compares it against the asset's own historical data to establish a baseline of normal behavior. This allows the system to detect subtle anomalies that may indicate a developing problem, moving beyond simple fixed-value thresholds. A key feature is its "Time-to-Action" forecasting, which uses multiple analytics to estimate when a piece of equipment might reach a critical alarm limit, allowing maintenance teams to prioritize and schedule interventions effectively. The platform includes a catalog of analytic blueprints for over 320 common industrial asset types, which accelerates the creation of accurate, tailored machine learning models. These analytics are built upon GE's extensive expertise in industrial operations and known equipment failure modes. The system is designed to run on a Microsoft-based infrastructure.