Skelter Labs

About Skelter Labs

Skelter Labs is an artificial intelligence company specializing in conversational AI and hyper-personalization technologies for enterprise clients. Founded in 2015 by Ted Cho, a former engineering site director for Google Korea, along with Jungyeol Lee and Doug Ahn, the Seoul-based firm aims to enhance human-machine interactions. Cho has an extensive background in technology ventures, having co-founded Serome Technology and Dialpad, and holds a Ph.D. in AI from KAIST (Korea Advanced Institute of Science and Technology).

The company's core technology stack includes large language models (LLMs), natural language understanding (NLU), speech-to-text (STT), text-to-speech (TTS), and machine reading comprehension (MRC). Skelter Labs develops custom AI chatbots and agents, AI-powered contact centers, and Retrieval-Augmented Generation (RAG) chatbots that utilize client-specific data to provide more accurate and relevant responses. One of its brands, BELLA (Business Empowering Large Language Model Applications), is designed to help businesses integrate LLMs into their operations to improve customer experiences and operational efficiency. The company licenses its core technologies as a primary revenue source and partners with conglomerates in sectors like e-commerce, finance, and healthcare.

Over four funding rounds, Skelter Labs has raised a total of $23.5 million. Its latest Series B round in August 2020 brought in $14.2 million, with investors including KBD Capital, Korea Investment Holdings, Kakao Ventures, and Golden Gate Ventures. In July 2024, the company was acquired by Metanet, a South Korean IT services conglomerate, and now operates as a subsidiary.