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Silver Edge Technologies
Business process outsourcing for customer and sales support
About Silver Edge Technologies
Silver Edge Technologies is a business process outsourcing (BPO) company established in 2016, with operations in the United States and Pakistan. The firm provides a range of outsourcing services, including email support, live chat, phone support, virtual assistance, and sales support. It caters to a global client base of over 2,000 across various sectors.
The company's business model centers on acting as an extension of its clients' teams to enhance performance and handle administrative tasks, allowing businesses to focus on their core functions. Silver Edge Technologies combines technology with a focus on human interaction to deliver its services, emphasizing security and compliance with industry standards for data and privacy. Their service offerings are designed to be available 24/7, with access to a global talent pool.
For sales and support, the company offers pre-sales support to automate non-revenue-generating tasks and provides trained professionals to handle customer inquiries and generate sales leads. Their technical support services include Level 0, 1, and 2 multilingual and multichannel assistance, aiming for first-contact resolution. In marketing, Silver Edge Technologies provides search engine optimization (SEO), pay-per-click (PPC) advertising, and other digital marketing strategies tailored to client needs.
Source: Dealroom company dataKnowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| EARLY VC✓Equity / VC | Nov 2022 | $12M | $46M | JM Financial Private Equity · Mirabilis Investment Trust · Ashish Kacholia · Seven Hills Capital | ↗ |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Silver Edge Technologies is 550 monthly website visits, down 54.2% over the last three months. Silver Edge Technologies's team grew 14.3% over the past year.
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A4 investors entered at this stage
- JEJM Financial Private Equity
Mirabilis Investment Trust- AKAshish Kacholia
Seven Hills Capital
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Silver Edge Technologies on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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