Showcase Gig

About Showcase Gig

Showcase Gig, established in February 2012 by founder Ken Ishigame, is a technology firm centered on reshaping the retail and dining experience through digital solutions. The company operates in the Online-to-Offline (OMO) market, providing tools that merge digital convenience with physical store operations. Its core offering is the "O:der Platform," a comprehensive suite for mobile ordering, payment, and in-store self-service. This platform is designed to enhance customer experience by allowing personalized, smartphone-based interactions while simultaneously streamlining store management and reducing operational costs.

The business model is anchored in providing these platform services to a range of clients, primarily in the food and beverage and retail sectors. Revenue is generated through the implementation and use of its technology solutions. A key product within the platform is "O:der ToGo," a mobile takeout service that integrates with Google Search and Maps, automatically creating a new sales channel for businesses and simplifying the customer's ordering process. Another significant component is the self-service table ordering system, "SelfU," which further automates the in-store experience.

Showcase Gig has achieved notable milestones, including a series of strategic capital and business alliances with major corporations. Partnerships with JR East, JR West, and JR Kyushu highlight the platform's applicability in high-traffic transit locations. In 2021, the company entered a significant capital and business partnership with Glory, a manufacturer of currency processing equipment, to jointly develop and deploy self-order kiosks, later receiving a substantial follow-on investment of approximately 1 billion yen in late 2022 to deepen this collaboration. By early 2021, the company's total funding had reached approximately 5 billion yen ($48 million). The firm's technology has also received formal recognition, obtaining a patent for its advance ordering and payment service in April 2017.