ShopKeep

The firm provides a cloud-based point-of-sale system primarily for small and medium-sized businesses within the retail and hospitality sectors, including retail shops, coffee shops, restaurants, and bars across the United States and Canada. Revenue is generated through monthly or annual subscription fees for its software, which is offered in tiered plans with varying feature sets. The business model also includes integrated payment processing through Lightspeed Payments and financing options via ShopKeep Capital.

The core offering is a POS system that operates on iPads and Android tablets, enabling merchants to manage sales, process various payment types (including credit cards and contactless payments), manage inventory, handle employee time tracking, and access real-time sales reports through a web-based "BackOffice" portal. Key features include inventory and customer management, employee controls, and detailed analytics. The platform was designed with an intuitive user interface to be easily operated by cashiers and managed remotely by business owners. A significant milestone in the company's history was its acquisition by Lightspeed in November 2020 for approximately $440 million, integrating ShopKeep into a larger global commerce platform. At the time of the acquisition, ShopKeep was serving over 20,000 customer locations and generated roughly $50 million in annual revenue with a gross transaction volume of approximately $7 billion.