shiftkey

The business centers around a platform that directly connects independent licensed healthcare professionals, such as nurses, with healthcare facilities that have open per-diem shifts. This model serves a client base ranging from hospitals and clinics to long-term care and post-acute care centers. The platform allows professionals to browse and select shifts according to their own schedule and preferences, while facilities can post their needs and manage credentials. ShiftKey's revenue is generated through fees charged to the healthcare facilities, which could be structured on a per-shift basis or as a subscription. By January 2023, the platform was utilized by over 10,000 healthcare facilities across the nation.

A significant milestone for the company was a $300 million funding round in January 2023, which resulted in a valuation of over $2 billion. In May 2023, founder Tom Ellis transitioned from his role as CEO to a position on the board of directors, with Mike Vitek taking over as the new CEO. To enhance its service offerings, ShiftKey has made strategic investments, including the acquisition of OnShift, a workforce management technology provider, to create a more comprehensive scheduling solution. This led to the launch of the Schedule Automation Marketplace Integration (SAMI), a product that provides facilities with a holistic view of their schedules to proactively identify and fill workforce gaps. The SAMI product has been credited with significantly reducing unfilled shifts for facilities that use it.