Shiftboard

About Shiftboard

Shiftboard offers a cloud-based workforce scheduling software tailored for industries with mission-critical, 24/7 operations. Founded in 2002 by Bryan Lhuillier, the Seattle-based company introduced one of the first SaaS solutions for workforce management. Initially focusing on healthcare clients, Shiftboard has since broadened its reach to serve diverse sectors including energy, manufacturing, corrections, and hospitality, counting organizations like BASF, Bridgestone, and Shell among its over 500 customers.

The company's business model is subscription-based, with pricing dependent on the number of users and required features. It provides configurable solutions that automate and streamline complex scheduling processes. The platform addresses challenges such as fluctuating labor demand, adherence to labor laws and union rules, and managing employee qualifications. By integrating with existing HR, ERP, and payroll systems like Workday, ADP, and Salesforce, Shiftboard helps organizations optimize labor costs, reduce overtime, and improve operational efficiency. The company generates revenue through these subscriptions and offers additional support services for a fee.

Shiftboard's product suite is designed to manage the entire workforce scheduling lifecycle. Key features include automated schedule generation, which considers employee availability, skills, and compliance requirements to optimize shift coverage. Employees have self-service access via a mobile app to view schedules, trade shifts, bid on open shifts, and request time off, which helps to increase worker engagement and satisfaction. The software also includes modules for time and attendance tracking, leave management, and robust reporting and analytics. A significant milestone for the company was its 2020 merger with SchedulePro, a provider specializing in high-compliance industries, which enhanced its capabilities for complex operational environments. Following this, UKG, a major HR and payroll corporation, acquired Shiftboard in June 2025.