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Service Partner ONE
The digital integrated service management platform in Europe for multi-services and related procurement in office facility management
About Service Partner ONE
Service Partner ONE was established in 2015 by co-founders Sven Hock, Nadine Capoen, and Jonas C. Blauth, with initial seed funding from Rheingau Founders. The company launched as a digital platform to streamline office management for businesses. Its core offering centralized the procurement of various office services and supplies, including cleaning, consumables, fruit and beverages, and even skilled tradesmen, all managed through a single interface and consolidated into one invoice. The client base included notable names like McKinsey, Siemens, Twitter, and Spotify. Sven Hock, who served as CEO, brought experience from his time at Innovation Partners and Indiegogo.
The firm initially pursued an aggressive growth strategy, securing approximately $10 million in a significant funding round in mid-2016 from investors such as EQT Ventures, Target Global, and Earlybird. This led to a rapid expansion, with the team growing to over 100 employees. However, this period of high growth was not sustainable. By 2017, the company faced a significant crisis, leading to substantial layoffs and a complete restructuring of the management team. All original founders eventually departed the company, with Philipp Andernach taking over as CEO to navigate the turnaround.
Under new leadership, Service Partner ONE pivoted its business model. It shifted from being a comprehensive but low-margin service aggregator to a software-as-a-service (SaaS) provider focused on facility management. The new product enabled building management companies to digitize and organize their services, manage appointments, and communicate with clients and staff through a dedicated application. This strategic shift proved successful, leading the company back to operational profitability. The turnaround culminated in the acquisition of Service Partner ONE by the German cleaning equipment manufacturer Kärcher in 2019, securing the startup's future and providing Kärcher with a digital platform to expand its own service offerings.
Source: Dealroom company dataAt a glance
- Status
- Acquired
- Founded
- 2015
- Headquarters
- Berlin, Germany
- Open positions
- None listed
- Dealroom signal
- 58.5/100
- Industry
- Real Estate, Enterprise Software
- Sector
- Other B2B Software, Business Development, Office Space, Procurement, SaaS, Messaging, Compliance, Back Office, Platform, Chat, Regtech Compliance
- Business model
- SaaS
- Client focus
- b2b
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| ACQUISITION✓Exit | Apr 2019 | $0 | — | Alfred Kärcher | — |
| SERIES B✓Equity / VC | Jan 2018 | — | — | Rheingau Founders · Vito Ventures · EQT Ventures · Payments Group Holding | — |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Service Partner ONE is 200 monthly website visits, up 33.3% over the last three months.
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed4 investors entered at this stage
Payments Group Holding
Rheingau Founders
Born2Grow
500 Global
Series A6 investors entered at this stage
Vito Ventures
EQT Ventures
Target Global
Ringier Digital Ventures
Earlybird Venture Capital- AAAntheria Holding AG
Other known investors3 additional known investors
Alfred Kärcher- MBMax Burger
Sanabil Accelerator by 500 Global
Source: Dealroom Talent Intelligence.
Global footprint
Market sentiment
An AI-synthesised read of the highest-engagement posts about Service Partner ONE on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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