Senior Service

About Senior Service

Senior Service operates as a private care organization in the Netherlands, focusing on providing non-medical, supplementary in-home support for seniors. Established in 1995 by Molleke Willems and later acquired in 2010 by the current director, Floris Vervat, the company was born from a personal vision for elderly care. The acquisition facilitated the expansion into a national network with regional coordinators, making services widely accessible. In 2024, the company became a formal healthcare provider, expanding its service capabilities.

The business primarily serves senior citizens and their informal caregivers, aiming to enable the elderly to live independently in their own homes for as long as possible. Senior Service positions itself as a supplement to formal home care and family support, offering services that range from a couple of hours to 24/7 care, including nighttime and 24-hour assistance. The service portfolio is broad, covering companionship, meal support, grocery shopping, transportation to appointments, personal care, and light household chores. The company emphasizes a personal approach, ensuring clients have a consistent caregiver to build trust and continuity.

Revenue is generated through various streams, including private payments, personal budgets (Pgb), and reimbursements from the Social Support Act (Wmo), the Long-Term Care Act (Wlz), and supplementary health insurance policies. The firm addresses the growing demand driven by an aging population and a government shift towards a 'participation society'. By taking on non-medical tasks, Senior Service also alleviates pressure on the formal healthcare system. A rigorous screening process for employees, including a Certificate of Good Conduct and reference checks, underpins the company's commitment to quality and safety.