Retrieva

About Retrieva

Retrieva Inc. is an artificial intelligence firm specializing in natural language processing (NLP), machine learning, and deep learning technologies to create business-oriented solutions. The company was established in August 2016, spinning out from Preferred Infrastructure, Inc. (PFI) to commercialize its NLP and search technology division. It was founded by Kazuya Kawahara, a former manager at PFI, and Jiro Nishitoba, a PFI founding member and an alumnus of The University of Tokyo's Graduate School of Information Science and Technology. Takuya Taguchi assumed the role of CEO in February 2023 to guide the company towards a potential public offering.

The company's business model is centered on providing AI-driven software and support, primarily through a subscription-based Software as a Service (SaaS) model. Retrieva targets a diverse client base across industries such as IT, pharmaceuticals, finance, and broadcasting, helping them with digital transformation and AI implementation. Its client roster includes prominent names like Asahi Shimbun, Astellas Pharma, and BookLive. Revenue is generated through the sales, development, and support of its software solutions.

Retrieva's core offering is the "YOSHINA" suite, a set of AI tools designed for analyzing vast amounts of text data. "YOSHINA" helps businesses visualize customer feedback and market trends. The suite has been enhanced with generative AI capabilities, including "YOSHINA Search" and "YOSHINA Research," to streamline information retrieval and analysis. The company also provides solutions for call centers, such as "Talk Coordinator," which assists operators by searching inquiry histories to find optimal answers, and other tools that categorize text and analyze voice data to improve customer service and operational efficiency. Furthermore, Retrieva is involved in the bioinformatics field, offering tools like "GGGenome" for nucleotide sequence searches and "CRISPRdirect" for guide RNA design.