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Retain

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Customer success intelligence to help organizations drive more revenue and retention

San Francisco, United StatesFounded 2017Other B2B Software
Valuation $100–250M Last recorded · 2021
Headcount <100 Current team size
Total funding $10–50M Disclosed equity funding
Unlock exact values This page shows ranges. Dealroom has the exact numbers for Retain and the history behind them.

About Retain

Retain.ai is a cutting-edge startup that operates in the enterprise software market, focusing on enhancing productivity and revenue for large organizations. The company offers an AI-powered workflow intelligence platform designed to identify best practices and optimize customer interactions. By analyzing billions of data points generated from browser activities, Retain.ai provides actionable insights to improve customer experiences and operational efficiency.

The primary clients of Retain.ai are large enterprises that rely heavily on browser-based work environments. These organizations span various industries, including finance, healthcare, retail, and technology. The platform is particularly beneficial for teams that interact with customers, whether they are current, past, or prospective clients.

Retain.ai's business model is based on a subscription service, where enterprises pay a recurring fee to access the platform. This model ensures a steady revenue stream and allows the company to continually update and improve its offerings. The platform's value proposition lies in its ability to deliver intelligent recommendations and reveal moments of genius in workplace behavior, thereby helping companies understand their baseline operations and make informed decisions to boost productivity and revenue.

The market Retain.ai operates in is highly competitive, with a growing demand for AI-driven solutions that can enhance workplace efficiency and customer satisfaction. The company's unique selling point is its focus on browser-based technologies, which are increasingly becoming the standard for enterprise operations.

In summary, Retain.ai leverages advanced AI to provide enterprises with the tools they need to improve productivity and customer engagement, ultimately driving revenue growth. The platform's ability to analyze vast amounts of browser data and deliver intelligent insights sets it apart in the crowded enterprise software market.

Source: Dealroom company data

At a glance

Status
Operational
Founded
2017
Headquarters
San Francisco, United States
Employees
1
Open positions
None listed
Dealroom signal
55.0/100
Industry
Enterprise Software
Sector
Other B2B Software
Business model
SaaS

Funding history

2 recorded events

Company financing events and reported valuations.

Deal typeDateAmountValuationInvestorsSource
SERIES A✓Equity / VC Aug 2021 $23M $92M Upside Partnership · Afore Capital · Emergence · Baseline Ventures —
EARLY VC✓Equity / VC Apr 2019 $4.6M $18M Sean Byrnes · Auren Hoffman · Don Hutchison · Tod M. Sacerdoti —
Showing the latest 2 of 2 recorded eventsBook a demo for the full funding history →

Growth signals

Retain website traffic

Latest recorded traffic for Retain is 40 monthly website visits, down 80% over the last three months. Retain's team declined 50% over the past year.

Latest monthly visits40 3-month web change-80% 1-year team growth-50%
Summary metrics are public; monthly history is available with a demoCompare with peers →

Investments and acquisitions

Capital deployed

Recent portfolio relationships for companies that also act as investors or acquirers.

Investors

12 investors on the cap table

From Dealroom's funding and investor records, grouped by the round each investor first entered.

Series A9 investors entered at this stage

Other known investors3 additional known investors

  • Anamitra Banerji
  • Dodge Street Ventures
  • Gaurav Jain
Team profiled 11 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators Hidden — book a demo quality score
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Global footprint

Workforce and web traffic by country
Workforce by country
1 countries with
team presence
🇺🇸 United States100%
1 country shown

Market sentiment

Posts on X, past 7 days

An AI-synthesised read of the highest-engagement posts about Retain on X, ranked by likes and reposts, corporate channels excluded.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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