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Restaurant Revolution Technologies
Off-premise management technologies to restaurants and hospitality locations
About Restaurant Revolution Technologies
Restaurant Revolution Technologies (RRT), founded in 2011, provides a comprehensive suite of off-premise ordering and management solutions for the restaurant industry. Positioned as an off-premise partner for restaurant chains, the company operates as a software-as-a-service (SaaS) provider, focusing on technology that manages takeout, delivery, and catering orders. RRT's business model centers on creating a unified platform to handle all aspects of a restaurant's business that occurs outside its physical dining space.
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The company was acquired by BlueCart on May 26, 2022. Key leadership includes CEO Brad Duea, an executive with prior experience at Sonos, T-Mobile, and Napster, who joined to spearhead a new strategic direction and was instrumental in securing the company's Series B funding in 2017. This funding round, led by private angel investor James A. Cutri, brought the company's total funding at the time to $23.5 million and was allocated to drive growth through software development, strategic partnerships, and sales initiatives. David Schofield and Brett H. are also noted as a CEO and Co-Founder & President, respectively, in the company's history.
RRT's core product is the Order One platform, a multi-patented, omni-channel order management system that integrates directly with a restaurant's existing Point of Sale (POS) system. This platform acts as a centralized hub for all off-premise orders, including those from web, mobile, and call centers, creating a seamless workflow from order placement to fulfillment. Key features include direct online and mobile ordering, third-party marketplace order insertion from services like DoorDash, GrubHub, and Uber Eats, and catering management. RRT also offers its "Ground Control" delivery enablement program, which allows restaurants to use their own delivery fleet or tap into partners like DoorDash. A notable offering is the "Connect" product, which funnels orders from various third-party marketplaces directly into the POS, eliminating the need for multiple tablets and manual entry.
In addition to its technology, the company provides services such as call center support for handling high volumes of takeout orders and outbound business development to generate new catering leads. RRT has also developed solutions for virtual brands and ghost kitchens, enabling restaurants to optimize kitchen capacity and create new revenue streams from digital-only concepts. These orders are managed through the Connect product, providing operational efficiency and helping to alleviate labor challenges. The company generates revenue through subscription-based plans for its software suite, along with fees for specialized training and consulting services, structuring its offerings to foster long-term partnerships with its clients. Keywords: off-premise ordering, restaurant technology, order management software, SaaS, takeout solutions, delivery management, catering software, POS integration, online ordering platform, third-party delivery integration, virtual brands, ghost kitchens, restaurant operations, Order One platform, direct ordering, delivery enablement, marketplace integration, call center services, restaurant SaaS, food tech
At a glance
- Founded
- 2011
- Headquarters
- Phoenix, United States
- Sector
- eCommerce & Marketplaces
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