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Respond.io
Marketing · Kuala Lumpur, Malaysia · Founded 2017
Ai chat automation platform launch on platforms like facebook messenger, website, sms, wechat mobile apps and more MoreLess
Respond.io is a unified messaging platform designed to centralize customer communications across various channels into a single interface. The platform serves businesses of all sizes, particularly those with significant customer service needs, such as e-commerce companies, service providers, and tech firms. Operating in the customer relationship management (CRM) market, Respond.io offers a freemium business model, allowing users to start with a free version and upgrade to premium plans for additional features. The company generates revenue through subscription fees for these premium plans.
Respond.io's core features include the ability to integrate multiple messaging apps, create custom fields and tags for better customer segmentation, and automate workflows to enhance team productivity. The platform also offers a mobile app, enabling users to manage customer interactions on the go. By consolidating all customer chats into one place, Respond.io helps businesses streamline their communication processes, reduce the need for multiple logins, and provide a seamless customer experience.
Keywords: unified messaging, customer segmentation, CRM, workflow automation, mobile app, e-commerce, service providers, tech firms, freemium model, subscription fees.
Company overview
Respond.io company information
The essential company record, classifications and operating signals in one place.
- Status
- Operational
- Founded
- 2017
- Headquarters
- Kuala Lumpur, Malaysia
- Employees
- 204
- Open positions
- None listed
- Dealroom signal
- 88.1
Valuation & funding
Respond.io funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES BOther financing | Jun 2026 | $63M | $250M | Endeavor Catalyst · Camber Partners | ↗ |
| SERIES AOther financing | Sep 2022 | $7M | $28M | AltaIR Capital · Smart Partnership Capital · Calendula Ventures · Sterling Oak Associates | ↗ |
| SEEDOther financing | Jan 2020 | $1.8M | $7.2M | Beyond Ventures | — |
| SEEDOther financing | Mar 2018 | $0 | — | Global Alliance | — |
Financials
Revenue and workforce over time
Available revenue and workforce history. Fields without reported data are omitted.
| Year | Revenue | Growth | Employees |
|---|---|---|---|
| 2026 | $23M | 0% | 204 |
| 2025 | $23M | 0% | 173 |
| 2024 | $23M | — | 169 |
Growth signals
Respond.io website traffic
Latest recorded traffic for Respond.io is 1.9M monthly website visits, up 5.6% over the last three months. Respond.io's team grew 17.9% over the past year.
Hiring
Open positions at Respond.io
Current openings linked to this company in Dealroom.
Comparisons
Respond.io compared with similar companies
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Talent graph
Respond.io's talent
Source: Dealroom Talent Intelligence.
Global footprint
Where Respond.io has talent and traffic
team presence
In the news
Latest news about Respond.io
Recent press, funding announcements, and product moves mentioning Respond.io — open to read from the original sources.
Market sentiment
What the market is saying about Respond.io
An AI-synthesized read of the highest-engagement posts about Respond.io on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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