COMPANY PROFILE

Respond.io

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Ai chat automation platform launch on platforms like facebook messenger, website, sms, wechat mobile apps and more

Kuala Lumpur, MalaysiaFounded 2017Marketing

Valuation $250–500M Last recorded · 2026

Revenue $10–50M Latest reported FY

Headcount 100–500 Current team size

Total funding $50–100M Disclosed equity funding

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About Respond.io

Respond.io is a unified messaging platform designed to centralize customer communications across various channels into a single interface. The platform serves businesses of all sizes, particularly those with significant customer service needs, such as e-commerce companies, service providers, and tech firms. Operating in the customer relationship management (CRM) market, Respond.io offers a freemium business model, allowing users to start with a free version and upgrade to premium plans for additional features. The company generates revenue through subscription fees for these premium plans.

Respond.io's core features include the ability to integrate multiple messaging apps, create custom fields and tags for better customer segmentation, and automate workflows to enhance team productivity. The platform also offers a mobile app, enabling users to manage customer interactions on the go. By consolidating all customer chats into one place, Respond.io helps businesses streamline their communication processes, reduce the need for multiple logins, and provide a seamless customer experience.

MoreLess Source: Dealroom company data

At a glance

Status: Operational
Founded: 2017
Headquarters: Kuala Lumpur, Malaysia
Employees: 204
Open positions: None listed
Dealroom signal: 88.1/100
Industry: Marketing
Sub-industry: CRM & Sales
Sector: Marketing, Messaging
Business model: SaaS
Client focus: b2b
Links: Website LinkedIn X

Knowledge graph

Founder mafia, market maps, research and news connected to this company by Dealroom

Open roles

16 open roles

Business Development Representative (APAC)Sales · Kuala Lumpur, MY · Remote · today Sr Support Operations SpecialistOperations · Kuala Lumpur, MY · today Sr Technical Support Specialist - Integrations SMECustomer · Kuala Lumpur, MY · today Technical Customer Support (EMEA)Customer · Egypt, EG · Remote · today International Event ManagerMarketing · Kuala Lumpur, MY · 6d ago Account Manager (MENA)Sales · Egypt · Remote · 1w ago Sales Development Representative (EU)Sales · Germany · Remote · 1w ago Sales Development Representative (MENA)Sales · Egypt · Remote · 2w ago Account Manager (EU)Sales · Madrid, ES · Remote · 2w ago Account Executive (EU)Sales · Portugal, PT · Remote · 3w ago Product DesignerDesign · Kuala Lumpur, MY · 3w ago Senior Frontend DeveloperEngineering · Kuala Lumpur, MY · 1mo ago

From the company's careers page. The newest 12 of 16. Careers page ↗More startups hiring →

Funding history

4 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
SERIES BOther financing	Jun 2026	$63M	$250M	Endeavor Catalyst · Camber Partners	↗
SERIES AOther financing	Sep 2022	$7M	$28M	AltaIR Capital · Smart Partnership Capital · Calendula Ventures · Sterling Oak Associates	↗

Showing the latest 2 of 4 recorded eventsBook a demo for the full funding history →

Financials

Revenue over time

Revenue, earnings and other financial measures where available. Years marked “E” are estimates.

Year	Revenue	Growth
2026
2025
2024		—

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Growth signals

Respond.io website traffic

Latest recorded traffic for Respond.io is 1.9M monthly website visits, up 5.6% over the last three months. Respond.io's team grew 17.9% over the past year.

Latest monthly visits1.9M 3-month web change+5.6% 1-year team growth+17.9%

Monthly website visitsAug 2020–Jul 2026

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Summary metrics are public; monthly history is available with a demoCompare with peers →

Open positions

Openings linked to this company in Dealroom

8 distinct openings shownExplore hiring signals →

Similar companies

Closest operating peers by Dealroom taxonomy

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