Qxpress

About Qxpress

Qxpress, operating under the name TracX Logis, is a Singapore-based logistics provider specializing in e-commerce solutions. Founded in February 2011 by Ku Young-bae, the company was established as the logistics arm of the pan-Asian e-commerce platform Qoo10. The firm was created to manage international logistics for Qoo10, growing to handle deliveries across multiple Asian markets and the USA. Since its inception, Qxpress has expanded its services from warehousing and inventory management to last-mile delivery.

The company serves e-commerce merchants by providing a comprehensive suite of logistics services. Its business model revolves around offering end-to-end solutions, including freight forwarding, customs clearance, warehousing, and final delivery, which helps clients optimize their supply chain and reduce costs. Qxpress generates revenue by providing these logistics and fulfillment services to a client base that includes e-commerce platforms and small to medium-sized enterprises. The company operates a network of delivery processing centers in several countries, including Singapore, Malaysia, Indonesia, Korea, Japan, China, and the US.

Qxpress provides a range of services tailored for the e-commerce market. Its core offering is cross-border delivery, ensuring that parcels reach international customers efficiently. For instance, it can complete most cross-border deliveries to Singapore within four to five days. The company also offers domestic delivery services with same-day and next-day options available in urban areas. Its QFS (Qxpress Fulfillment Service) provides a one-stop solution for sellers, encompassing storage, inventory management, picking, packing, and customer service. A key feature is its tracking system, which allows customers to monitor their shipments in real-time. Recent developments include the acquisition of KorChina Logistics, an international freight forwarding firm, to expand its network and reduce processing costs.